PRIVACY POLICY
Ereal Media (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring that your personal data is handled transparently, securely, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our website at erealmedia.com or engage with our services in any capacity.
1. Commitment to Privacy and Data Protection
At Ereal Media, we prioritize the confidentiality and integrity of your personal data. We recognize and value your right to data privacy and protection, and we implement practices designed to give you control over your personal information. Our processing of personal data is guided by the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality, and accountability.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of erealmedia.com and related digital platforms or services offered by Ereal Media. For purposes of GDPR and other applicable regulations, Ereal Media is the Data Controller for the personal data you submit or that is otherwise collected through our website or use of our services. For inquiries or requests related to personal data, you may contact us at [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a) Usage Data
Includes data related to your interactions with erealmedia.com, such as IP address, browser type and version, time zone setting, browsing history, navigation behavior, referring URLs, pages viewed, and session duration.
b) Account Data
Includes identifying information provided for account or subscription creation, such as full name, mailing address, email address, and telephone number.
c) Profile Data
Includes user preferences, saved settings, content interactions, purchasing history, and behavioral patterns collected through the use of our digital services.
d) Communication Data
Includes details of communications between you and Ereal Media, including email correspondence, web forms, chat support, and other forms of contact history.
e) Technical Data
Includes device model, operating system, screen resolution, device identifiers, and system configuration data tied to the use of erealmedia.com.
f) Transaction Data
Includes payment information (processed securely via third-party providers), billing addresses, shipping details, and order histories.
g) Preference Data
Includes your indicated interests, newsletter and marketing preferences, and participation in surveys or promotional campaigns.
4. Legal Bases for Processing Personal Data
We process your personal data under one or more of the following legal bases:
– Performance of a Contract: Where data processing is necessary for the execution and performance of contractual obligations.
– Legitimate Interests: For business purposes such as improving services, preventing fraud, and ensuring network security, provided such interests are not overridden by your rights.
– Legal Obligation: Where processing is required to comply with applicable laws or court orders.
– Consent: For optional data processing activities such as marketing or the use of certain cookies, we will obtain your prior explicit consent.
5. Your Rights Under GDPR and CCPA
You are entitled to exercise the following rights with respect to your personal data:
– Right of Access: Obtain confirmation of the personal data we hold about you and request a copy.
– Right to Rectification: Request correction of any inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data where legally permissible.
– Right to Restrict Processing: Ask us to restrict processing when valid grounds apply.
– Right to Portability: Receive your data in a structured, machine-readable format, or request direct transfer to another controller.
– Right to Object: Object to processing based on legitimate interest or direct marketing.
– Right to Non-Discrimination (CCPA): You will not be subject to discriminatory treatment for exercising any privacy rights under California law.
To exercise any of these rights, you may email us at [email protected]. We will respond in accordance with applicable regulations.
6. Security Measures
We implement appropriate technical and organizational measures to ensure the security of your personal data, including:
– Encryption of data at rest and in transit.
– Role-based access controls and authentication safeguards.
– Regular vulnerability assessments and security audits.
– Routine data backups and business continuity measures.
– Staff training on data handling responsibilities and privacy protocols.
7. International Data Transfers
Your data may be transferred to and processed in jurisdictions outside your place of residence, including to countries that may not offer the same level of data protection. Where applicable, we implement Standard Contractual Clauses and other lawful transfer mechanisms to ensure compliance with international legal standards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Usage and technical data: up to 24 months from collection.
– Account and profile data: retained while an account is active and for 3 years after last activity.
– Communication data: retained for up to 5 years to maintain customer support quality.
– Transaction data: retained for 7 years in accordance with accounting and legal obligations.
– Preference data: retained until updated or withdrawn by you.
9. Cookie Policy
Ereal Media uses cookies and similar technologies to enhance user experience, analyze web traffic, and provide personalized content. Our use of cookies includes the following categories:
– Essential Cookies: Necessary for website functionality and security.
– Functional Cookies: Enhance usability by remembering preferences and settings.
– Analytical Cookies: Enable gathering of statistical insights to improve website performance.
– Performance Cookies: Monitor website load times and responsiveness.
Cookies may be set by us (first-party) or by external providers (third-party), depending on the tool used.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, users may control cookie preferences through our website’s consent banner or settings menu. Additionally, you may manage your cookie preferences through browser settings. You may also choose to opt out of targeted advertising via mechanisms like the Network Advertising Initiative or the Digital Advertising Alliance. Withholding or disabling non-essential cookies may affect website performance.
11. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or process personal data from children without verifiable parental consent. If we become aware of any data collected in violation of this provision, it will be promptly deleted. Parents or guardians may contact us at [email protected] for further information or to request deletion of data.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time in response to changes in legal, technical, or business developments. Where required by law, you will be notified of such changes, and your continued use of erealmedia.com constitutes your acceptance of the updated policy.
13. Contact Information
For questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:
Ereal Media
Email: [email protected]
Website: https://erealmedia.com
We are dedicated to full compliance with applicable privacy laws and best practices. If you have any privacy concerns, do not hesitate to reach out—we are here to help ensure your rights are respected and protected.